INTROSYS is a Portuguese engineering company that develops and executes projects in the field of industrial automation, robotics and intelligent manufacturing solutions. With over 20 years of experience, the company design and integrate advanced production systems that combine robotics, control systems, industrial software and machine vision. Introsys operates globally, delivering turnkey solutions to the automotive, food, electronics and other manufacturing industries.
Interview with Nuno Flores, CEO of Introsys.
What are the main areas of activity of the company?
Nuno Flores: INTROSYS structures its activity around four complementary business areas that respond to the main challenges of industrial modernization:
- Standard Automation – This is the company’s original and most established area of activity, with over two decades of experience supporting the automotive industry. We develop and integrate large-scale automation projects for OEMs and mechanical line builders, typically involving 200 or more industrial robots per project. These projects include the complete electrical package, which involves electric project and installation, full integration of robots, PLCs, conveyor systems, and other production technologies, to deliver fully functional production lines.
- Industrial Machines – We design and build custom automated machines covering the full engineering cycle: mechanical design, manufacturing, assembly, electrical engineering, software development and on-site commissioning. These machines are developed to automate repetitive or precision-critical processes such as welding, palletizing, material handling, screwing, adhesive application and fluid dosing. This business unit serves not only the automotive industry but also food manufacturing, electronics and textile sectors.
- Zero Defect Manufacturing – This unit develops advanced quality control systems using machine vision, AI-based inspection and other non-destructive testing technologies. It is closely connected to our innovation department, where we explore emerging technologies with real industrial impact—supporting inline inspection, defect detection and traceability towards Zero Defect Manufacturing.
- Training Academy – Our Training Academy delivers specialized technical training based on real industrial experience. We offer certified courses in automation engineering, production system operation with human machine interface, robot programming, PLC programming, industrial networks and electrical design, helping industrial teams gain practical skills required in automation and Industry 4.0 environments.
What’s the news about new products/services?
N.F: In 2025, INTROSYS is reinforcing its strategic expansion with a strong focus on Zero Defect Manufacturing, now being developed as an autonomous business unit within the company. Building on our experience in machine vision and inline inspection, we are investing in new advanced quality control systems that combine AI-based vision and other NDT technologies to ensure 100% inspection in demanding industrial environments.
Alongside NDT, we continue to evolve our portfolio with modular robotic cells, customized industrial machines and new training programmes aligned with industry requirements.
What are the ranges of products/services?
N.F: We offer:
- Turnkey automation projects – from design to installation and commissioning.
- Engineering services –electrical design, PLC and robot programming, simulation.
- Custom robotic applications – pick & place, assembly, welding, screwing, glueing, palletizing.
- Vision-based Quality control solutions – quality validation, color inspection, measurement, surface inspection, OCR, traceability.
- Industrial upgrades & migrations – legacy system upgrade and digital transformation to Industry 4.0 technologies.
- Technical training – Production line operation, robotics, PLCs, networks, electrical project, safety.
What is the state of the market where you are currently active?
N.F: The market is experiencing two distinct dynamics. On one hand, the automotive sector faces a period of uncertainty and strategic transition, driven by factors such as electrical vehicles technology, global competition, supply chain volatility and the reorganization of industrial investments in Europe. This has led many OEMs and Tier suppliers to reassess priorities and optimize existing production facilities. On the other hand, we see a significant growth in the North American automotive sector, including Mexico.
At the same time, industrial modernisation is clearly accelerating across multiple sectors. Industries such as food and beverage, electronics, pharmaceuticals and textile are investing strongly in automation, robotics and digitalisation to increase productivity, reduce waste, improve quality and address labour shortages.
Overall, the demand for smart manufacturing technologies continues to grow, especially solutions that enable flexible automation and digital integration.
What can you tell us about market trends?
N.F: We are clearly seeing the industry move from traditional automation to smart and connected automation. Companies are no longer just looking to increase productivity – they want flexible systems, real-time data and intelligent quality control to support faster decision-making.
Another strong trend is the shift from manual inspection to automated and non-destructive quality control, largely driven by machine vision and AI. Manufacturers want to reduce scrap, increase traceability and achieve higher process reliability, especially in safety-critical sectors.
We also observe more interest in digital twins and virtual commissioning, which help reduce time to market and minimize project risk. At the same time, retrofits and automation of existing lines have gained relevance, as many companies opt to modernize strategically rather than invest in full line replacements.
Finally, there is a clear focus on industrial skills development. Automation is advancing faster than the availability of qualified professionals, which is why technical training and reskilling became a priority across the manufacturing sector.
What are the most innovative products/services marketed?
N.F: Our most innovative solutions are focused on non-destructive quality control using machine vision, with our iSent® software at the core. iSent® offers high reliability even for the detection of complex defects and is fully capable of operating on high-speed production lines without compromising accuracy.
It ensures complete traceability of the quality control process, with seamless integration into production line equipment and control systems, providing a fully connected solution for manufacturers pursuing Zero Defect Manufacturing.
The platform is scalable and flexible, adapting to different production processes and volumes, while delivering real-time data and a statistical analysis dashboard for immediate operational insights. Additionally, iSent® is taking its first steps into predictive process analysis, enabling companies to anticipate quality issues and optimize production proactively.
In short, iSent® combines intelligent inspection, connectivity, scalability and actionable data, providing a differentiated solution that helps companies improve quality, reduce scrap and enhance overall efficiency across industrial operations.
What estimations do you have for the end of 2025?
N.F: By the end of 2025, INTROSYS expects to strengthen its presence in the Iberian and Mexican markets, consolidating both ongoing projects and new opportunities.
We anticipate growing demand for our machine vision solutions beyond the automotive sector, particularly in textile and food industries, where quality control and traceability are becoming increasingly critical.
To support this growth, we are reinforcing our engineering and project teams both in Portugal and Mexico, ensuring the right capacity and expertise to deliver complex automation and quality control projects.
Additionally, we are strengthening strategic partnerships that enable us to expand our footprint in international projects and accelerate innovation projects.
Overall, we expect 2025 to be a year of consolidation, international expansion and technological leadership, with INTROSYS continuing to deliver high-quality, flexible and connected industrial automation and inspection solutions and we hope to achieve an expected torn over of 17 M€ in our projects worldwide.
