Trans.eu Group, established in 2004, is a European leader in freight tech and fintech for the transport sector. With a strong focus on trust, safety, and automation, Trans.eu is positioning itself for the next phase of the market evolution: leading the way to AI-driven logistics marketplaces and increasingly autonomous workflows that can serve as differentiators for client companies.
Interview with Elena Constantinescu, Communications Manager Balkans at Trans.eu Group.
Please provide a brief presentation of the company and its main activities.
Elena Constantinescu: For over two decades, Trans.eu Group has been building one thing above all: trust in road transport, at scale, across borders, and under real market pressure.
Recognized for creating one of Europe’s largest freight exchanges, the group has evolved into a comprehensive ecosystem ready to lead the upcoming era of Artificial Intelligence and shaping the first AI-driven road transport marketplace.
Trans.eu Group maintains full in-house control over its technology development and infrastructure. This approach accelerates innovation, allowing us to engineer solutions with the customer’s productivity in mind. This creates an integrated experience among shippers, freight forwarders, and transport companies across the supply chain.
In which fields does the company operate?
E.C: We operate in transport and logistics technology, focusing on digital solutions that support how road freight is sourced and executed across Europe.
We grew from dominating the origin market of Poland to having branches in many other countries and creating one of Europe’s largest freight exchanges. We provide a complex ecosystem that connects carriers, freight forwarders, and shippers and covers their operational needs in a broad and adaptable manner.
Alongside our core logistics technologies, Trans.eu Group also offers dedicated financial, insurance, and legal services for transport and logistics companies, covering payments, fast financing, fuel solutions, insurance, and debt recovery.
What new products or launches do you currently have in your portfolio?
E.C: A key launch is SafePay. We believe that the era of choosing between growth and security is over. The economic rise of Eastern Europe has created massive opportunities and vital new routes.
By ensuring payment security, SafePay allows our vast network of transport companies to focus on maximizing profit and covering these high-growth lanes with confidence, ultimately connecting Europe’s new production centers with its traditional markets more efficiently than ever before.
What product ranges are you currently marketing?
E.C: At the core is our freight exchange, one of Europe’s largest road transport marketplaces. It enables fast and secure matching of freight and capacity within a verified network, supported by AI-powered tools such as Best Route Assistant, and the AI Negotiation Assistant, which help carriers reduce empty runs, shorten decision time, and improve daily efficiency.
For freight forwarding companies operating at scale, we provide advanced plans designed for enterprise customers and large carriers managing high volumes of subcontracted transport. These solutions go beyond spot matching, offering automation, standardization, and dedicated setups for multi-branch and complex operations, allowing organizations to maintain control while increasing speed and reliability.
For shippers, we offer CargoON, our innovative digital freight platform that enables transport digitalization through modular workflows, system integrations, and improved collaboration with carriers, helping organizations reduce manual work, gain visibility, and build more resilient transport processes.
All of these solutions are complemented by fintech and support services, such as payment guarantees, financing, insurance, and legal support, which reinforce trust and stability across the ecosystem without adding operational complexity.
How would you describe the evolution and the current state of the market in which you operate?
E.C: Europe’s road transport market is showing pockets of recovery, but it’s still defined by structural tension: demand can rise while capacity remains constrained.
Reports created by our partners at the Polish Road Transport Institute (PITD) highlight a persistent mismatch between freight volumes and available trucks, which keeps pressure on rates and service reliability.
This imbalance was particularly pronounced in Western Europe. For the long-term outlook into early 2026, growth is likely to slow, with some forecasts suggesting a slight (2–3%) year-on-year decline in rates if economic demand remains soft.
Regardless of short-term demand fluctuations, the structural fundamentals of the market remain unchanged. High operational costs, persistent driver shortages, and tightening environmental regulations are expected to continue supporting elevated pricing levels into the new year.
Staying competitive in 2026 requires European transport operators to focus on smart access to reliable capacity, greater efficiency through automation, optimized routes, and flexible planning. At Trans.eu, we recognize these strategic priorities and deliver innovative solutions that equip our clients with the tools to meet them and to succeed in an increasingly dynamic market.
What observations do you have regarding current and future market trends?
E.C: We expect three trends to become non-negotiable:
- Wide automation of processes (from verification to allocation to exception handling), because manual work simply won’t scale.
- Total traceability and real-time data integration, driven by customer requirements and regulation.
- A shift from “digital” to “autonomous” operations, where intelligent systems increasingly act on behalf of the user, starting with negotiation and optimization, and expanding into incident resolution.
Our approach is pragmatic: tools that are easy to use and that help companies transition step-by-step into more efficient, secure, and sustainable digital ecosystems.
Which are the most innovative products in your portfolio?
E.C: For us, the most innovative product is clearly the Trans.eu Road Platform itself. It goes far beyond the traditional concept of a freight exchange. We have built a next-generation, AI-driven marketplace that connects carriers, freight forwarders, and shippers in one of Europe’s largest verified transport networks.
What makes it truly innovative is the way data and AI are embedded directly into the transport process. Users post and search for loads, and they can also manage the entire workflow end-to-end, from search and negotiation to assignment and real-time tracking.
Tools such as the AI Negotiation Assistant and the Best Route Assistant transform hours of manual work into decisions made in seconds, which is critical when capacity is tight and timing is crucial.
On top of this core platform, solutions like SafePay strengthen trust by addressing payment risk directly within the marketplace. Together, these elements form a connected ecosystem designed to make road transport smarter and safer.
What estimates and outlook do you have for the beginning of 2026?
E.C: Staying competitive in 2026 requires European transport operators to focus on smart access to reliable capacity, greater efficiency through automation, optimized routes, and flexible planning.
At Trans.eu, we recognize these strategic priorities and we are committed to helping our clients succeed in this dynamic market.
