DESTEC Solutions specializes in cutting-edge communication and operational efficiency tools, including their flagship Smart Call Anywhere system, complemented by intuitive transmitters like QR Codes, call buttons or keypads, and versatile receivers comprising smart watches, mobile, and tablet apps, as well as Smart Call TV screens.
The Bell Cloud portal stands out for its comprehensive data collection capabilities, offering detailed insights into operations through metrics tracking, making DESTEC’s suite of products indispensable for modern manufacturing and logistics operations.
Interview with Silvio Alves Junior, Country Manager & Operations Director at DESTEC Solutions.
Easy Engineering: Which are the most innovative products/solutions and what special features do they have?
Silvio Alves Junior: The hallmark of our innovation, Smart Call Anywhere, epitomizes our commitment to advancing manufacturing communication. This system not only facilitates instant communication across the production floor but also empowers managers with real-time data on call metrics, issues, and resolution times, with immediate prompt alerts to the response areas, and with escalation levels to upper management and leadership.
On the other hand, our Bell Cloud portal is instrumental in monitoring and analyzing key performance indicators including assignment, response, and repair times, as well as MTTR and MTBF, enhancing decision-making and operational efficiency. It can also control the total volume of calls from each station or machine, the main types of issues, and recurring issues in the same location, helping preventive and corrective actions from the management team.
This video highlights how our solution works on the production floor.
E.E: How do your best products/solutions work?
S.A.J: Our suite of solutions is meticulously designed to enhance rapid communication, proactively prevent production disruptions, and ensure swift resolution of any issues, significantly minimizing downtime. By integrating advanced communication technologies, our system facilitates instant alerts and responses, effectively bridging any gaps in communication and guaranteeing timely intervention. This proactive approach not only helps maintain continuous production flows but also empowers teams to quickly address and resolve stoppages should they occur, ensuring operations are restored with minimal delay. Consequently, our platform nurtures a productive environment where efficiency is paramount, and operational timelines are optimized to support seamless, uninterrupted manufacturing processes.
E.E: In what types of projects do clients use your products / solutions?
S.A.J: The versatility of DESTEC Solutions’ innovative offerings extends well beyond any single industry, finding utility across a vast array of manufacturing and logistics domains. Tailored to meet the diverse needs of these sectors, our systems have played a pivotal role in numerous initiatives focused on enhancing productivity and streamlining operational efficiencies.
Esteemed partners, including industry giants such as Unilever, Honda, Toyota, Mercedes-Benz, Conagra Foods, Forvia, ZF, BorgWarner, and DHL, have leveraged our solutions to achieve remarkable outcomes—reporting reductions in downtime by as much as 80% and realizing significant enhancements in productivity. These success stories serve as a testament to the broad applicability and profound impact of our technology, underscoring our commitment to driving transformation and excellence in operations worldwide.
E.E: How important is innovation / R&D in your field?
S.A.J: At DESTEC Solutions, innovation forms the bedrock of everything we do. We stand apart as not only the inventors but also the continuous innovators of our hardware and software ecosystems. Our dedication to research and development is unwavering, fueling our quest to constantly push the boundaries of technology.
Through substantial investment in R&D, we ensure that each hardware release and software update embodies the latest technological advancements. This rigorous pursuit of innovation solidifies our status not as mere vendors but as true pioneers in the industry, consistently delivering cutting-edge solutions that set new benchmarks for excellence and performance.
Our approach guarantees that our partners and clients always have access to the most advanced and effective tools necessary to excel in an ever-evolving technological landscape.
Hello, my name is Silvio Alves Junior, the Country Manager and Operations Director of DESTEC Solutions based in Miami, I’m eager to share insights into our innovations and strategic vision that are shaping the future of manufacturing and logistics.
E.E: How do your products /solutions increase profitability for users?
S.A.J: Our comprehensive solutions are meticulously designed to significantly boost operational efficiency, thereby elevating overall profitability for our clients. By streamlining communication processes and drastically reducing downtimes, we effectively lower labor costs, minimize waste, and slash expenses associated with production halts. This strategic enhancement in operational dynamics ensures that the cost associated with each unit produced is significantly reduced, leading to an appreciable increase in profitability margins.
Furthermore, our approach to operational excellence involves a holistic analysis of the production cycle, identifying and eliminating inefficiencies at every step. This not only enhances the immediate financial performance but also positions our clients for long-term sustainability and growth in an increasingly competitive market. Our commitment to driving down costs while maximizing productivity translates into a tangible competitive advantage, ensuring that our clients remain leaders in their respective industries.
E.E: How can clients sustainably use your products / solutions?
S.A.J: Sustainability is a key consideration in our manufacturing processes, adhering to strict ESG guidelines to ensure a minimal carbon footprint. Our move towards a 100% digital solution with Smart Call Anywhere underscores our dedication to sustainability, eliminating the need for physical hardware and promoting eco-friendly operational practice and a digital environment that encompasses the guidelines and new trends of Industry 4.0.
E.E: How is AI affecting your field of activity?
S.A.J: The integration of Artificial Intelligence (AI) into our operations marks a seismic shift in the way we conceive and enhance our products and services. By embedding AI within our development process, we’ve notably fortified our security measures, thereby providing a robust defense mechanism that safeguards our systems and client data against potential threats. This technological advancement not only boosts the efficiency and output of our developers by automating routine tasks but also enables the delivery of highly personalized customer service experiences, tailored to meet the unique demands of each client.
As we move forward, AI is set to take center stage in our innovation strategy, driving the creation of new features designed to optimize operational efficiency and unlock substantial cost savings for our clients, solidifying our commitment to delivering state-of-the-art solutions that address the evolving challenges of the modern business landscape.
E.E: How do you see the future in your field?
S.A.J: We foresee a future where digitalization dominates the production floor, spurred by the early adoption of our solutions. Our commitment to innovation, particularly with ANDON 4.0, is set to revolutionize manufacturing operations, offering our clients the tools needed for a seamless transition to digital excellence.
E.E: What are the business plans for 2024?
S.A.J: Our vision for 2024 is ambitious, with plans to invest over $10 million across North America and Europe, focusing on modernizing our Miami office and expanding our business development team. This expansion reflects our commitment to bringing our revolutionary products to a wider audience, ensuring more businesses can benefit from our innovative solutions.
In conclusion, at DESTEC Solutions, we are not just envisioning the future; we are actively constructing it, providing the tools and systems that propel manufacturing and logistics into a new era of efficiency and productivity. Our commitment to innovation, sustainability, and client success drives us forward, marking us as pioneers in our field.
DESTEC Solutions
+1 305 766 0779
Miami, FL
https://destecsolutions.com/andon-system-manufacturing-industries/