The face of holiday park services in the Netherlands is changing as visitors at Landal GreenParks now find a robot welcoming them among the staff. Since joining the team in November, Clevon’s delivery robot has supported the parks team by delivering and collecting linen to and from the recreation homes in the holiday park.
For a long time, Landal GreenParks has been working on introducing robots with innovative features to make work easier, better and more fun. They can also increase guest satisfaction and relieve employees from work. For example, robots have already been successfully implemented in the holiday provider’s restaurants to support service staff.
The new robotic team member, affectionately nicknamed ‘Lotte’ by Landal’s staff, offers a glimpse into the future of hospitality services where technology enhances human interaction rather than replacing it.
“Our world is seeing more and more innovative technology solutions that make life easier. The digital key in the Landal app enables our guests to access their accommodation and the swimming pool and also book the restaurant and other activities directly. And robots make work easier for employees in many of our restaurants,” says Landal GreenParks COO Jeroen Mol.
“Every year, we receive around 3.2 million guests who spend around 15.6 million nights with us. This brings both opportunities and challenges. With these self-driving delivery robots, we’re introducing further innovative solutions that make guests’ stays easier.”